Quitter Tools & Tips
Q: What is NRT and how does it work?
A: NRT stands for nicotine replacement therapy. At this time, there are five types of NRT approved by the FDA including nicotine patch, gum, lozenges, inhaler and nasal spray. NRT helps manage withdrawal symptoms associated with quitting by giving you a small, measured dose of nicotine–but none of the other dangerous chemicals found in tobacco products.
Q: Does the quitline provide free NRT?
Yes, the quitline currently offers nicotine patches or gum to eligible tobacco users.
Click here for more information about those products.
Q: How do I get free NRT?
A: Free NRT is only available to tobacco users who have enrolled in a coaching program and have no medical conditions that would interfere with using NRT.
Q: Why is coaching required to get NRT?
A: The combination of coaching/support and NRT has been shown to be one of the most effective quit methods available.
Q: Why doesn’t the quitline give out more NRT?
A: The quitline is funded through a grant from the Mississippi State Department of Health, and the annual budget for NRT is limited. Therefore, the quitline is not able to provide unlimited NRT to participants.
Q: Why did the quitline stop calling me?
A: The quitline serves thousands of people each year. The quitline will stop calling after two failed attempts to reach you. If you would still like to receive services, call 1-800-784-8669 to re-activate your case.
Q: Why did someone call me to complete a survey?
A: Quitline participants are asked during their initial call if they are willing to receive a survey call. Surveyors contact quitline participants seven (7) months after enrollment to complete a brief satisfaction/follow-up survey.